It's been terrible. - Anonymous employee Towne Park Employee Review

1.0
Mar 14, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Great properties to work at. Learning the craft of valet and bell is very beneficial.

Cons

First off all the pros listed are not because of towne park you just happen to get them by working for towne park. This company is a joke. Yes you make tips which is great but you are almost always overstaffed. You are overstaffed because your account manager doesn't care about how much money you make he or she cares about scores on mystery shops. So that means a night where 4 guys could do the job you have 8. Management directly above you and the higher ups blow. They do not care about you or how hard you work or how good you are. They care about numbers and money. But not your money, their money. That is how they have gotten so big so fast. They go to properties and tell them how much money they can make them and save them. All this means is they will pay you less money than the hotel would have payed. A hotel would start you out at the very least 5 something an hour to just be a regular valet and they would give you raises. Not towne park. They start you at 3.50 and never raise that. All this means is that the days when you aren't making tips you really aren't making anything. Unlike if you were making more an hour then you would be able to deal with slow days or slow weeks. But towne park doesn't care. Because towne park has a secret. It's called high turnover. In any other company this would be a bad thing but for them they encourage it. They would rather bring in a new crew of dummies every 6-8 weeks then pay more. And I do mean dummies. They hire anybody who can pass a drug test. Anybody. Towne Park will promise $12 an hour and thousand dollar days. Don't buy it. It's not true. Thats what real valets can make at places not run by towne park. So if you can get a valet job somewhere else do it. But not with towne park. Managers and assistants are the worst. Everyone who is not a valet or a bellman thinks they know everything. Except they actually know very little. They don't know how to run the drive they just know how to pretend to be a boss. They will tell you as a super visor to take charge and control and then turn around and tell you that you have no control. It's an ongoing thing where one day they say this the next day the do another. It's actually funny in a very sad way.

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5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, good experience, laid back job

Cons

Starting job, hard to advance

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending which location you work at and who your manager is, it's a decently low stress job. You sign the person up and park their car. So as long as you have decent customer service skills and driving ability, it's an easy gig. It's great if you prefer a job where you get to be outside. Getting cash tips every day is really helpful, especially for those of us living paycheck to paycheck. If you work at a location that's slower, they'll usually offer a higher base pay to make up for the lack of tips. They offer a discount through Shoes For Crews, though the quality is meh. Depending where you work, work/life balance is pretty good. My manager was very flexible when it came to asking for time off for anything. But it depends who your manager is.

Cons

You have to work in the cold, heat, and rain. Lots of sun exposure, so if you're worried about skin cancer, maybe pass on this job. Depending how busy your location is, you are on your feet constantly and wearing your body down. If you work at a hotel where the business is very seasonal, you may not make much money at all in the colder months (but tips at the hospitals are steady year round). The benefits are horrible. The medical insurance is mediocre and overpriced. They don't do raises, so expect to make the same base wage the entire time you work there. Upward mobility in the company can be difficult, and even then the management positions don't make much more money than team leads but have a lot more responsibility.

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