Guest Service Attendant - Guest Service Attendant Towne Park Employee Review

2.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

As a valet driver, you get a ton of hands on experience with different automotive brands, models, interiors, trims, etc. Your coworkers are generally laid back and there's a tip pool so we're not competing for a guest's attention. You meet some very interesting people.

Cons

I work at one of the more upscale MD hotels and the pay is still terrible. Roughly around $7 hourly after taxes. You will go home some days with a measly $5-$10 in your pocket because the parking rates are so high and the hotel itself is so inefficiently run that people are hesitant to leave tips. Large events are terribly mismanaged with valet ramps getting backed up by unattended vehicles, parking garages getting full, and slow hotel bellhops. You will work extra hard on these days and rarely will you feel fairly compensated. Promotion within the company really depends on who's your friend and not so much on the work you've put in.

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Towne Park Response
8y
Thank you for sharing your feedback - we would love to learn more from you! Please contact us at 844-869-6375 to address your concerns.

Explore other reviews about Towne Park

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, good experience, laid back job

Cons

Starting job, hard to advance

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending which location you work at and who your manager is, it's a decently low stress job. You sign the person up and park their car. So as long as you have decent customer service skills and driving ability, it's an easy gig. It's great if you prefer a job where you get to be outside. Getting cash tips every day is really helpful, especially for those of us living paycheck to paycheck. If you work at a location that's slower, they'll usually offer a higher base pay to make up for the lack of tips. They offer a discount through Shoes For Crews, though the quality is meh. Depending where you work, work/life balance is pretty good. My manager was very flexible when it came to asking for time off for anything. But it depends who your manager is.

Cons

You have to work in the cold, heat, and rain. Lots of sun exposure, so if you're worried about skin cancer, maybe pass on this job. Depending how busy your location is, you are on your feet constantly and wearing your body down. If you work at a hotel where the business is very seasonal, you may not make much money at all in the colder months (but tips at the hospitals are steady year round). The benefits are horrible. The medical insurance is mediocre and overpriced. They don't do raises, so expect to make the same base wage the entire time you work there. Upward mobility in the company can be difficult, and even then the management positions don't make much more money than team leads but have a lot more responsibility.

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