Management cares only about the $ at the end of day. - Guest Service Coordinator Towne Park Employee Review

2.0
Sep 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Most flexible schedule of any employer. Pick up shifts or get time off is never a problem. Tips can be very good depending on the contract property. Ability to grow in the company.

Cons

$3.00/hr starting out at most properties. Huge ladder gap between manager and GSA's. Managers don't genuinely care about hotel patrons or lower staff. Managers create and change new rules seemingly every week. If you take a week or two off, expect the rules/procedures to be different when you return. Tips are generally quite low. I've been fortunate enough to work at a luxury property where tips can range from $10-30/hr on top of the hourly. The overall average at my property comes to about $14/hr. Most properties have to make-up tips for the employees to clear minimum wage.

Explore other reviews about Towne Park

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, good experience, laid back job

Cons

Starting job, hard to advance

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending which location you work at and who your manager is, it's a decently low stress job. You sign the person up and park their car. So as long as you have decent customer service skills and driving ability, it's an easy gig. It's great if you prefer a job where you get to be outside. Getting cash tips every day is really helpful, especially for those of us living paycheck to paycheck. If you work at a location that's slower, they'll usually offer a higher base pay to make up for the lack of tips. They offer a discount through Shoes For Crews, though the quality is meh. Depending where you work, work/life balance is pretty good. My manager was very flexible when it came to asking for time off for anything. But it depends who your manager is.

Cons

You have to work in the cold, heat, and rain. Lots of sun exposure, so if you're worried about skin cancer, maybe pass on this job. Depending how busy your location is, you are on your feet constantly and wearing your body down. If you work at a hotel where the business is very seasonal, you may not make much money at all in the colder months (but tips at the hospitals are steady year round). The benefits are horrible. The medical insurance is mediocre and overpriced. They don't do raises, so expect to make the same base wage the entire time you work there. Upward mobility in the company can be difficult, and even then the management positions don't make much more money than team leads but have a lot more responsibility.

See reviews by: Helpful|Rating|Date|All