Dehumanizing - Valet Attendant Towne Park Employee Review

1.0
Sep 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Valet is an easy get job. Most probobaly because of the nature of the job most employees tend to leave in a matter of six months to a year hence, turn over is high & demand for runners aswell. Money eneryday in your pocket & flexibility of schedule.

Cons

This has had to be by far the worst experience I have ever had at a valet company. I don't even know where to start. They have a very strange motto their at town park. their motto is "If you're not bringing in good tips it's because you're either stealing or not working." Apparently this is the owner's motto. Doesn't really leave much to expectation or how they're going to treat you. Now, I don't know if it was just the supervisors that I met or that those are accurately portraying town park's attitude towards runners. Some were very nice. Every time you turn in your tip for the next cut, if it doesn't match up with everyone else's or if it was a small amount they criticize you & talk down to you like you're a child who just took a poop outside of the potty. The most disrespectful part to me is that they try to insinuate that you're either stealing or not working since that's the owner's motto. They require you to run at all times on the ramp, to get a car, to return from the parking facility, etc., etc., etc. You aren't provided or even allowed to have a rain coat or poncho for the rain. You're just supposed to get soaked & risk getting a cold like an animal. If you get sick & can't come to work they require you to bring in a doctors note which cost more then what you make in a day. They expect this from minimum wage earners with no regard to their health. If you don't provide the doctor's note, you're written up. Management has 101 ways of finding something to write you up for even if they don't have actually proof that you did. Yeah, that's right... I was actually almost written up for something I did do & that they had no proof of & if it weren't for me defending my self I would have been written up. They like to complain about having a ramp full of too many cars & that the team shouldn't be having to need the garage team to assist yet, they make no one park & pull or have the initiative to assign someone the responsibility of dumping cars so that the rest can concentrate on retrieving cars. When you do park & then retrieve cars you obviously end up with less money & then they give you adversity ignoring the fact that you've been parking & retrieving. Theirs just no way to please them. They talk so much crap about how THEY BUST their but on the ramp yet don't realize that runners do double the work because unlike a ramp supervisor, runners have to make the money from the sweat of our brow while they in the meantime just stand around giving tickets & the occasional sprint across the ramp to fetch the ferrari or rolls royce that they're probably pocketing. Which brings me to the last con. When it's finally time to do the tip cut they bring it to the back were no one can see what they hell they're doing & you're aren't told either what amount everyone individually made so you could do the math. I'm leaving this place ASAP, no customary notification because they don't deserve it!

Explore other reviews about Towne Park

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, good experience, laid back job

Cons

Starting job, hard to advance

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending which location you work at and who your manager is, it's a decently low stress job. You sign the person up and park their car. So as long as you have decent customer service skills and driving ability, it's an easy gig. It's great if you prefer a job where you get to be outside. Getting cash tips every day is really helpful, especially for those of us living paycheck to paycheck. If you work at a location that's slower, they'll usually offer a higher base pay to make up for the lack of tips. They offer a discount through Shoes For Crews, though the quality is meh. Depending where you work, work/life balance is pretty good. My manager was very flexible when it came to asking for time off for anything. But it depends who your manager is.

Cons

You have to work in the cold, heat, and rain. Lots of sun exposure, so if you're worried about skin cancer, maybe pass on this job. Depending how busy your location is, you are on your feet constantly and wearing your body down. If you work at a hotel where the business is very seasonal, you may not make much money at all in the colder months (but tips at the hospitals are steady year round). The benefits are horrible. The medical insurance is mediocre and overpriced. They don't do raises, so expect to make the same base wage the entire time you work there. Upward mobility in the company can be difficult, and even then the management positions don't make much more money than team leads but have a lot more responsibility.

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