It's a joke of a company that pretends to be something it's not. - Guest Service Coordinator Towne Park Employee Review

1.0
May 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Cash in your pocket every day. Not a lot of it, so it's only kind of a pro. In 4 years of working for this company, I've averaged ~$30 per shift in tips. Not nearly the $100+ you'll think you'll be making.

Cons

Management doesn't care about you. The lowest position in this company is the assistant account manager. Everyone else is disposable. You don't make nearly as much as you're led to believe in interviews. Terrible uniforms. The company is built on the "good ole boy" mentality and nothing will change that. Unless you fit in to the standard, no promotion is possible. And if you raise your voice about this, you're automatically in line to be written up for anything they can find to fire you. You are encouraged to lie about your tips instead of declaring full amounts. It's not hard to encourage that, if you declare full amounts you get paid nothing. No raises. Ever. No paid time off, no sick days, no vacation. Tip theft is rampant since you have to pool tips. There is no care about this from your account manager or Hr or anyone higher up. Sure, they'll publicly speak out against it, but nothing is actually ever done. If you complain, look at above. You'll be in line to be gone.

Explore other reviews about Towne Park

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money, good experience, laid back job

Cons

Starting job, hard to advance

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending which location you work at and who your manager is, it's a decently low stress job. You sign the person up and park their car. So as long as you have decent customer service skills and driving ability, it's an easy gig. It's great if you prefer a job where you get to be outside. Getting cash tips every day is really helpful, especially for those of us living paycheck to paycheck. If you work at a location that's slower, they'll usually offer a higher base pay to make up for the lack of tips. They offer a discount through Shoes For Crews, though the quality is meh. Depending where you work, work/life balance is pretty good. My manager was very flexible when it came to asking for time off for anything. But it depends who your manager is.

Cons

You have to work in the cold, heat, and rain. Lots of sun exposure, so if you're worried about skin cancer, maybe pass on this job. Depending how busy your location is, you are on your feet constantly and wearing your body down. If you work at a hotel where the business is very seasonal, you may not make much money at all in the colder months (but tips at the hospitals are steady year round). The benefits are horrible. The medical insurance is mediocre and overpriced. They don't do raises, so expect to make the same base wage the entire time you work there. Upward mobility in the company can be difficult, and even then the management positions don't make much more money than team leads but have a lot more responsibility.

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