employer cover photo
employer logo
employer logo

Townsquare Interactive

Engaged Employer

Inside Sales - Inside Sales Representative Townsquare Interactive Employee Review

1.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

The people in this company were excellent. They used to hire amazing people who were driven, hard working and it used to be a lot of fun to be in that environment. Management (depending on your manager and director) is pretty great. They are under a lot of pressure and sometimes don't do a good job advising you how to make sales.

Cons

Now they're just hiring to fill seats. It's beyond frustrating to watch the high turn over and ever since they took away quotas the company has suffered. The entire job is dialing the phone and trying to get frustrated business owners to speak to you. They often use best case senarios as examples and I had a lot of clients not benefit from our services which was frustrating. There is also no prospecting done for the sales rep, you have to use your own time (outside of work) to prospect. Many times management will say we are giving you time during the day but if you're not dialing the phone they email you with your dials or talk time asking why you are behind. The job is frustrating, the new hires are not up to par and I highly suggest looking elsewhere. They've also changed the compensation package on commission which really hurts reps who are having a bad month. You do not get promoted quickly. Sure they hire from within but turnover is so high that new teams are not created often so don't expect promotions.

Explore other reviews about Townsquare Interactive

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

great recruiting process. Truly want people to be themselves and they promote that in the work place

Cons

have to go in person

avatar
Townsquare Interactive Response
2d
Thanks for taking the time to leave a review and share your experience!
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

If you can sell you can work here for about 7 or 8 months. If you don’t have a soul, you could see yourself here maybe 7 or 8 years. Some people go for 14 only to be spat out in an instant. I would only recommend it to those looking for a trial by fire in sales. If you end up working here just make sure you stay for a good time not a long time. It’s great if you wanna meet people after moving to Charlotte.

Cons

You know I go back in forth with these guys. I worked here in 2021 and 22 and only made it about 8 months. I did well there. Hit my quota consistently, even exceeded it. Was one of the best reps on my team, quickly. But after not too long I started to notice that the product wasn’t aligning to how I was trained. We were being told by sales trainers and managers one thing, when another was actually the case. Personally I had a big problem with that. I realized that what I was being paid to promote was a complete lie and that I was potentially taking advantage of small businesses. It got harder and harder the longer I stayed and eventually I found something a lot better. And then soon after leaving I posted this scathing review on here that I later took down because I thought hey maybe it’ll get better right? Well today I saw that their head of sales is all of a sudden leaving the company. And over the years I’ve watched as countless top reps, managers, and executives have all come and gone. Then you look at all these reviews over the years and they’re all the same. Nothings changed since I’ve been there it seems besides the people who speak the lies. The theme never changes and the people there the longest are the worst kind of people. People who are more than happy to take money from people who barely have any at all for something that will never work. If you’re that kind of person then get ready for an exciting next decade.

avatar
Townsquare Interactive Response
2d
Thank you for taking the time to share your experience. We're sorry to hear your time with us left you feeling this way. While we respect your perspective, a great deal has changed since 2021–2022. We've continued to evolve both our products and our processes, investing in enhanced digital marketing solutions, stronger sales training, and improved quality assurance to better support our employees and the small businesses we serve. As our company has grown, we've remained committed to listening to feedback and continuously improving. While we know every employee's experience is different, we're proud of the progress we've made and remain focused on delivering value to our clients while fostering a positive workplace for our team. We appreciate your feedback and wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All