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Townsquare Interactive

Engaged Employer

Avoid this company at all costs - Digital Marketing Specialist Townsquare Interactive Employee Review

1.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Cool people, but only because they are all young and if you work there you probably will be too. they hire kids straight out of college since they know they can take advantage of them and not pay them well

Cons

This was genuinely the worst possible employment experience imaginable. The employee turnover rate was insanely high, which created this cycle of the employees who were left taking on all the people who quit’s work with no extra pay, making it miserable for them until they quit as well. I had 5 different managers in the few months I worked there because the turnover rate was so high. I was friends with a good amount of the other employees and I didn’t know a single person who wasn’t desperate for another job and actively looking every day. This company micromanages to an insane degree. They took away control over our phones which were tied to metrics we had to hit, so if you had to go to the bathroom you had to ask your manager so they could turn your phone off to avoid getting dinged. The work life balance is horrible- 5 days a week in office which is entirely unnecessary given the nature of the job. They only want you in office so they can control you and you don’t have time to interview for anything else. If you left a minute before 5:30 (even on Fridays) you would get a stern talking to. The job itself also isn’t true marketing. Everything is reactive work and mainly sales skills to convince your clients to continue on another month even though the services provided are not helping their business and feels extremely shady and wrong to convince them otherwise. The client load per person is so high that even if you try to use actual marketing and help these clients you would never have time in the day to help every one of them and are forced to lie if you want to keep clients on and hit bonus targets. I could go on, but seriously just avoid this company at all costs. It’s not worth the tiny salary they give you. hold out for something else- literally anything else.

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Townsquare Interactive Response
1y
We are so disappointed to hear this feedback. We truly wish we learned this is how you felt regarding your experience sooner so we could have addressed your concerns immediately. Everyday we strive to make this company better than the day before. We wish you the best of luck in finding a position that better suits your goals and what you are looking for.

Explore other reviews about Townsquare Interactive

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

great recruiting process. Truly want people to be themselves and they promote that in the work place

Cons

have to go in person

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Townsquare Interactive Response
3d
Thanks for taking the time to leave a review and share your experience!
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

If you can sell you can work here for about 7 or 8 months. If you don’t have a soul, you could see yourself here maybe 7 or 8 years. Some people go for 14 only to be spat out in an instant. I would only recommend it to those looking for a trial by fire in sales. If you end up working here just make sure you stay for a good time not a long time. It’s great if you wanna meet people after moving to Charlotte.

Cons

You know I go back in forth with these guys. I worked here in 2021 and 22 and only made it about 8 months. I did well there. Hit my quota consistently, even exceeded it. Was one of the best reps on my team, quickly. But after not too long I started to notice that the product wasn’t aligning to how I was trained. We were being told by sales trainers and managers one thing, when another was actually the case. Personally I had a big problem with that. I realized that what I was being paid to promote was a complete lie and that I was potentially taking advantage of small businesses. It got harder and harder the longer I stayed and eventually I found something a lot better. And then soon after leaving I posted this scathing review on here that I later took down because I thought hey maybe it’ll get better right? Well today I saw that their head of sales is all of a sudden leaving the company. And over the years I’ve watched as countless top reps, managers, and executives have all come and gone. Then you look at all these reviews over the years and they’re all the same. Nothings changed since I’ve been there it seems besides the people who speak the lies. The theme never changes and the people there the longest are the worst kind of people. People who are more than happy to take money from people who barely have any at all for something that will never work. If you’re that kind of person then get ready for an exciting next decade.

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Townsquare Interactive Response
3d
Thank you for taking the time to share your experience. We're sorry to hear your time with us left you feeling this way. While we respect your perspective, a great deal has changed since 2021–2022. We've continued to evolve both our products and our processes, investing in enhanced digital marketing solutions, stronger sales training, and improved quality assurance to better support our employees and the small businesses we serve. As our company has grown, we've remained committed to listening to feedback and continuously improving. While we know every employee's experience is different, we're proud of the progress we've made and remain focused on delivering value to our clients while fostering a positive workplace for our team. We appreciate your feedback and wish you all the best in your future endeavors.
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