Leadership preaches a "people first" approach and then turns around and prioritizes glitchy algorithms over human labor. When I started as a content writer, it was a point of pride that we didn't reuse content for different clients, that each website was uniquely created for the small business owners we represented. Then they stopped editing our work and just ran it through Grammarly. Then they started using ChatGPT's idiot cousin to churn out slop in the hopes that the clients wouldn't be able to tell the difference. In the past seven years, TSI has chipped away at the "people" part of the company in order to cut costs and, I guess, fail faster.
That's on the wall of the office when you walk in: FAIL FAST. The idea is that if you make big moves and leap headfirst into your bold new ideas, you will learn fast and succeed via trial and error.
Townsquare Interactive is failing. Not as fast as I'd like, but failing nonetheless. Every move they make to retain clients and disrespect employees just makes them seem more desperate. Clients do not get quality web content, and employees get belittled and crushed down into the mud. I spent five years of my life here and I wish to God I could get them back. This company does not care about hard work, creativity, quality or people. It is a blight to the good city of Charlotte and I look forward to its final dying gasp.
