Big Name Company, Little People Mentality - Lexus Customer Satisfaction Toyota North America Employee Review

-Everything is talk, no action. -Favoritism. If Management doesn't like you, you get stuck in your position. -No internal movement. -Traditional organization, we talked about being innovative and being the best but we were very behind other brands technology wise. Also the technology we offer is very subpar compared to the rest of the industry which is disappointing considering how much people love Toyota/Lexus. -HR as usual does not protect the employees, they allow unfair treatment by management. However, this is the complete opposite of what they tell you when you come to the company. HR is worthless and will not protect you. -Culture (Respect for People) is not truly reflected across all departments. -Your experience with Toyota depends on what department you are in which makes them inconsistent. -They tell you they care about your feedback but when you give it, you become a target. -They will tell you they aren't but are TYPICAL CORPORATE AMERICA!!!! -Managers do whatever they want without regard to their teams. "Policy" changes often so process are inconsistently followed. -No development from management. -Management is under qualified and clueless on their jobs which is why the departments have no consistency. -Ridiculous and unrealistic metrics. -You are treated like a preschooler and not an adult. -No accountability for unfair treatment.