If you care about how much you make please don't work at Toys 'R' Us! - Cashier/Customer Service Toys "R" Us Employee Review

4.0
Nov 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Management is very friendly, nice, and understanding. It's also a lot of fun playing around with toys when it is very slow (especially in the morning times). You also get a discount (I believe 10%) off almost everything in the store and you get to hold items that you want that are on sale or clearance.

Cons

The pay! Compared to other companies it is very low! Plus you have to constantly offer customers credit cards and service plans and ask for donations for certain things (for Children, usually around Christmas time). All of this would be ok but you don't see a dime of it since there is no commision pay. Also, the employee discount only covers basic toy items: No electronics. So unless you are still a child at heart or have kids around there isn't a whole lot to use your discount for. Oh, and by the way, after Christmas, if they don't let go of you, you will be hard pressed to get many hours unless you have exceptional experience and skills.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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