More cons than pros - Anonymous employee Toys "R" Us Employee Review

3.0
Aug 21, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Creative people, friendly teams, on-campus gym and decent cafeteria. Starbucks located inside too! Depending on your manager, there were flexible WFH options for snow day and emergencies. Pretty flexible scheduling, too (ie: if you left at 4pm, you weren't docked an hour). Fun holiday-themed events (Halloween parade was awesome). Informative Town Hall meetings a few times a year helped to calibrate the teams and keep everyone up-to-date. Beautiful campus.

Cons

Some people are very catty, can feel very clique-y at times. Favoritism was definitely played, too. Creative is left up to the opinions of too many people instead of being based off customer research and results. Marketing was also in the hands of the buying team instead of working together to collaborate and develop the best campaign for the customer. Lots of last minute changes and rushes with little reason aside from "So and so said to change it." Failing business seems to be more reactive to what everyone else planned for, instead of being proactive to be innovative and to stay ahead of the game.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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