Terrible company, terrible management - Guest Service Leader Toys "R" Us Employee Review

1.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Small discount on some items, not all included After 3 years of being there, I can openly say there were no additional benefits

Cons

Terrible pay Low hours 9 months of the year Management is terrible Job security is minimal for most Your treatment is based on your sales performance Benefits are miserable No chance of promotion, ever Upper management is very disorganized, and lacks communication Will push you to your limits of frustration No chance of a constant schedule No training

Explore other reviews about Toys "R" Us

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

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