Can't Complain - Assistant Manager Toys "R" Us Employee Review

4.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

The hours are really good for salary management... 45 hours a week average during the year and about 50-60 during holiday season. Not bothered on days off... unlike previous employer. Great communication with direct reports and clear expectations. Actually gives raises which is hard to come with many organizations.

Cons

The stores are understaffed and overall inventory management is poor. Some departments are continuously light on product which is frustrating for guests and employees. Poor exit strategy of clearance merchandise. The return policy is very poor and makes it difficult to deal with guests.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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