Need to pay attention to Solution Stability and customer feedback - Senior Software Engineer TraceLink Employee Review

2.0
Aug 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Tracelink has a unique opportunity to dominate Track and Trace and Compliance Market Space Globally. Creative Solution with a potential to add value and solution that is under represented by the larger SCM/ERP software vendors

Cons

Company Culture is at Best Toxic with more focus on selling then delivering a solid solution that built the Companies Reputation. Current new Product up dates/releases are a disaster. Plagued with Bugs that should have never made it through a simple QA review. Customers are growing very skeptical of the long term stability of the solution stack and are increasingly put off by the quality of the solutions and Companies lack of response to addressing these issues.

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5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

CEO is visionary Positive work environment

Cons

Very slow growth or no growth

2.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* Free lunch in the office. * Good tech solving real problems and improving the safety of the pharma supply chain. * Smart contributor and manager-level employees.

Cons

* CEO and COO don't trust the people they hire and micromanage often. When something fails, you get blamed despite an executive taking a major role in shifting it from your vision to the current state. * Penny pinching and outsourcing constantly without considering the downstream consequences. Example: Cutting an experienced contractor to use a cheap foreign freelancer from an online marketplace, resulting in deliverable delays that affect board presentations. * General poor treatment of talent. Horror stories like pressuring people to finish work over the holidays for SKO, when in reality they were being laid off. Layoffs happen annually. An incredible amount of hiring from the outside instead of promoting within too. * Terrible RTO push. Went from attributing growth during COVID to how good we were at WFH to completely eliminating remote work opportunities and mandating 5 days in office.

2
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