Believe the bad reviews - Solutions Engineer TraceLink Employee Review

1.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food every day. Breakfast, lunch and dinner.

Cons

Most of the other reviews are pretty rough, but surprisingly accurate. These aren’t gently bad reviews, they’re terrible yet also realistic. Only take a job with this company if you’re desperate and need a transitional role and plan to leave within 6 months or so. The biggest problem facing this company today is LACK OF PRODUCT! The market for serialization compliance in the US is all but done, any pharma’s needing to buy track and trace have already done so and the idea of rip & replace is not easy. So where’s the market for their product? They were supposedly coming out with new products in 2018 but that was delayed by about EIGHTEEN (18!) months. So the reason they have no sales people left is because they don’t have anything to sell. They were supposed to come out with a platform for pharma’s to build their own Apps on, but apparently that’s so limited there’s not much that can be built even now. I agree the boys club at the top is pathetic, that’s all true. The apathy in upper management is also horrendous, which is why all the work is pushed down to the lower roles with plenty of pressure and anxiety to accompany it. I don’t understand how these people get away with doing so little yet looking so busy. What’s odd also is that Glassdoor labels TraceLink as a ‘responsive employer’ but yet they haven’t responded to a single one of these shameful reviews of their culture.

Explore other reviews about TraceLink

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

CEO is visionary Positive work environment

Cons

Very slow growth or no growth

2.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* Free lunch in the office. * Good tech solving real problems and improving the safety of the pharma supply chain. * Smart contributor and manager-level employees.

Cons

* CEO and COO don't trust the people they hire and micromanage often. When something fails, you get blamed despite an executive taking a major role in shifting it from your vision to the current state. * Penny pinching and outsourcing constantly without considering the downstream consequences. Example: Cutting an experienced contractor to use a cheap foreign freelancer from an online marketplace, resulting in deliverable delays that affect board presentations. * General poor treatment of talent. Horror stories like pressuring people to finish work over the holidays for SKO, when in reality they were being laid off. Layoffs happen annually. An incredible amount of hiring from the outside instead of promoting within too. * Terrible RTO push. Went from attributing growth during COVID to how good we were at WFH to completely eliminating remote work opportunities and mandating 5 days in office.

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