Great ideas & good people but they let me down - Anonymous employee TraceLink Employee Review

3.0
Aug 14, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most people are very nice and willing to go the extra mile Company has great ideas & has grown significantly -- a lot of very smart people here I have really enjoyed working with their customers Benefits & perks are very good

Cons

CEO is too involved at a granular level -- needs to trust his leaders System is very complex and needs to be more stable -- customers need dedicated folks to manage their business with Tracelink Company made some organizational changes that were unexpected - very disappointing & handled very poorly

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5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

CEO is visionary Positive work environment

Cons

Very slow growth or no growth

2.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* Free lunch in the office. * Good tech solving real problems and improving the safety of the pharma supply chain. * Smart contributor and manager-level employees.

Cons

* CEO and COO don't trust the people they hire and micromanage often. When something fails, you get blamed despite an executive taking a major role in shifting it from your vision to the current state. * Penny pinching and outsourcing constantly without considering the downstream consequences. Example: Cutting an experienced contractor to use a cheap foreign freelancer from an online marketplace, resulting in deliverable delays that affect board presentations. * General poor treatment of talent. Horror stories like pressuring people to finish work over the holidays for SKO, when in reality they were being laid off. Layoffs happen annually. An incredible amount of hiring from the outside instead of promoting within too. * Terrible RTO push. Went from attributing growth during COVID to how good we were at WFH to completely eliminating remote work opportunities and mandating 5 days in office.

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