Mixed feelings but trending downwards - Software Engineer TraceLink Employee Review

2.0
Aug 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Startup feel with a largish headcount, innovative new platform. Legacy platform with sustained customer base. Robust benefits. Decent salary compared to industry. New headquarters for those looking for in-person interaction.

Cons

New platform is unstable with little to no customers. Rigid adherence to not-invented-here mentality resulting in inferior copies of commercial products. Little room for career growth. Mandatory weekend deployment work. Gaslighting employees that the previously stated permanent work from home option wasn't really permanent and that we had a month to return to the office for 3-4 days a week for greater 'collaboration' opportunities. We all know that you have a new headquarters to fill and management likes to see the space filled.

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TraceLink Response
3y
Thank you for sharing your feedback! As TraceLink continues explosive growth in both our product lineup and through our global offices, we know that change is a part of that growth. We also realized that relationships deteriorated through self-quarantine for years, and in-person interactions with our hundreds of global colleagues leads to stronger working relationships along with more predictable, high quality results. We will continue to invest in our recent successful new product introductions, as well as professional growth programs for our talent. Sincerely, Jeff Sa Vice President, Talent Acquisition & Development TraceLink, Inc.

Explore other reviews about TraceLink

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

CEO is visionary Positive work environment

Cons

Very slow growth or no growth

2.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* Free lunch in the office. * Good tech solving real problems and improving the safety of the pharma supply chain. * Smart contributor and manager-level employees.

Cons

* CEO and COO don't trust the people they hire and micromanage often. When something fails, you get blamed despite an executive taking a major role in shifting it from your vision to the current state. * Penny pinching and outsourcing constantly without considering the downstream consequences. Example: Cutting an experienced contractor to use a cheap foreign freelancer from an online marketplace, resulting in deliverable delays that affect board presentations. * General poor treatment of talent. Horror stories like pressuring people to finish work over the holidays for SKO, when in reality they were being laid off. Layoffs happen annually. An incredible amount of hiring from the outside instead of promoting within too. * Terrible RTO push. Went from attributing growth during COVID to how good we were at WFH to completely eliminating remote work opportunities and mandating 5 days in office.

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