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TraceLink

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TraceLink reviews

Best days are behind - Sales Marketing TraceLink Employee Review

1.0
Feb 9, 2023
Sales marketing
Recommend
CEO approval
Business Outlook

Pros

Compensation, health benefits, lunches & snacks, commute & parking, friends, travel

Cons

2015 - 2021 were the glory days. ton of business, growth, no competition, lucky and struck lightning after a government mandated tech solution in the pharma market. Present day..... increased competition, multiple scrapped new product launches, saturated market with capped growth potential, market share decline, leaders with huge egos disconnected from the market and with a big yet unrealistic vision, micro-managing & bullying of subordinates, closed off to employee feedback, dozens of key employees continuously departing "revolving door", a toxic "only tell me what I want to hear!" work culture, some "inner circle" nepotism and then older employees hiding under the radar just long enough until they can retire, client churn, etc. Nothing will change unless the Board steps in for a regime change.  Best thing would be for a big tech player to acquire the company and add it to their pharma platform portfolio as a niche solution to check that box. Sad but honest and candid snapshot. This isn't a disgruntled employee review. Outlook is full of hurdles, landmines, and gloom. For your consideration only. Its your call.

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TraceLink Response
3y
Thank you for sharing your feedback! We are continuing to evolve as we increase our global footprint and recognize the fast pace may not work for everyone. We are very excited to be introducing new products this year, including our Drug Shortage Prediction tool through Product Availability Intelligence (PAI) among others. We are investing equally in our people and leadership, with more than 450 training spots filled in 2022 and four tiers of leadership training to offer targeted skills growth through all TraceLink leadership levels. We are confident that we are making the right investments in product and people to continue to thrive in the market for years to come! Sincerely, Jeff Sa Vice President, Talent Acquisition & Development TraceLink, Inc.

Explore other reviews about TraceLink

5.0
Dec 19, 2025
Technical lead
Recommend
CEO approval
Business Outlook

Pros

CEO is visionary Positive work environment

Cons

Very slow growth or no growth

2.0
Apr 15, 2026
Marketing
Recommend
CEO approval
Business Outlook

Pros

* Free lunch in the office. * Good tech solving real problems and improving the safety of the pharma supply chain. * Smart contributor and manager-level employees.

Cons

* CEO and COO don't trust the people they hire and micromanage often. When something fails, you get blamed despite an executive taking a major role in shifting it from your vision to the current state. * Penny pinching and outsourcing constantly without considering the downstream consequences. Example: Cutting an experienced contractor to use a cheap foreign freelancer from an online marketplace, resulting in deliverable delays that affect board presentations. * General poor treatment of talent. Horror stories like pressuring people to finish work over the holidays for SKO, when in reality they were being laid off. Layoffs happen annually. An incredible amount of hiring from the outside instead of promoting within too. * Terrible RTO push. Went from attributing growth during COVID to how good we were at WFH to completely eliminating remote work opportunities and mandating 5 days in office.

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