Constant Sales Mgmt Turnover, CEO and COO completely out of touch. Toxic Culture - Anonymous TraceLink Employee Review

1.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Compensation, PTO, internal teams, nice office

Cons

Top leadership are narcissists with over the top egos. They are completely disconnected from the market and their employees. Their vision is nothing but micro-managing and bullying to all employees. They are completely closed off to constructive criticism. Key employees including the BEST CRO departed due to them pushing him out due to non conformance of their vision. The environment and culture is toxic. They need a total regime change. The CEO and COO need to realize they are doing more harm than good and they need to step aside.

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TraceLink Response
3y
Thank you for sharing your feedback! TraceLink makes huge efforts to ensure that leaders at all levels treat our talent with respect, and have invested heavily in multiple initiatives focused around leadership growth at all levels. This includes targeted manager and leadership training, informal leadership roundtables, working style tools like 360 Assessments and even StrengthsFinder for those who want to truly understand how to best lead with their innate strengths. Sincerely, Jeff Sa Vice President Talent Acquisition & Development TraceLink, Inc.

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5.0
Dec 19, 2025
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CEO approval
Business Outlook

Pros

CEO is visionary Positive work environment

Cons

Very slow growth or no growth

2.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* Free lunch in the office. * Good tech solving real problems and improving the safety of the pharma supply chain. * Smart contributor and manager-level employees.

Cons

* CEO and COO don't trust the people they hire and micromanage often. When something fails, you get blamed despite an executive taking a major role in shifting it from your vision to the current state. * Penny pinching and outsourcing constantly without considering the downstream consequences. Example: Cutting an experienced contractor to use a cheap foreign freelancer from an online marketplace, resulting in deliverable delays that affect board presentations. * General poor treatment of talent. Horror stories like pressuring people to finish work over the holidays for SKO, when in reality they were being laid off. Layoffs happen annually. An incredible amount of hiring from the outside instead of promoting within too. * Terrible RTO push. Went from attributing growth during COVID to how good we were at WFH to completely eliminating remote work opportunities and mandating 5 days in office.

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