Good product, archaic management and corporate culture - Sales Representative TraceLink Employee Review

3.0
Apr 17, 2023
Recommend
CEO approval
Business Outlook

Pros

From what I hear, our product is actually quite helpful and solves a lot of real challenges in the industry. Office is okay, with free lunch and snacks. Competitive pay for my position.

Cons

Higherups are overbearing and controlling, and want to micromanage everything from your daily tasks to your in-office presence. They have a "hybrid" work policy in name only, requiring employees to be in the office M-F unless you get a manager's approval. To make matters worse, they basically rolled back a lot of employee-friendly WFH policies established during the pandemic because "they were unprecedented times" and management "didn't know what the future would look like". They try to hide behind the terribly inflexible office policy by saying its necessary for establishing a "culture". But everyone knows its just because the executives are dinosaurs from a different era who want butts in seats to justify the new office. I haven't worked at a tech company this rigid for 15+ years.

Explore other reviews about TraceLink

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

CEO is visionary Positive work environment

Cons

Very slow growth or no growth

2.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* Free lunch in the office. * Good tech solving real problems and improving the safety of the pharma supply chain. * Smart contributor and manager-level employees.

Cons

* CEO and COO don't trust the people they hire and micromanage often. When something fails, you get blamed despite an executive taking a major role in shifting it from your vision to the current state. * Penny pinching and outsourcing constantly without considering the downstream consequences. Example: Cutting an experienced contractor to use a cheap foreign freelancer from an online marketplace, resulting in deliverable delays that affect board presentations. * General poor treatment of talent. Horror stories like pressuring people to finish work over the holidays for SKO, when in reality they were being laid off. Layoffs happen annually. An incredible amount of hiring from the outside instead of promoting within too. * Terrible RTO push. Went from attributing growth during COVID to how good we were at WFH to completely eliminating remote work opportunities and mandating 5 days in office.

2
See reviews by: Helpful|Rating|Date|All