The Reviews Don't Lie . Proceed with Caution. - Anonymous employee TraceLink Employee Review

1.0
Jul 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Track and Trace Suite of Products. Free lunch was also a perk, and the team I directly worked with are intelligent and supportive.

Cons

The company is consumed by drama and internal politics. A whisper network of blame and insecurity. Leadership seems to operate with little understanding of what is actually happening on the ground. They also don't seem to care what clients are asking for (less pitches, more partnering, and better support). Targets seem arbitrary and seemingly designed to shift blame rather than drive performance. Two female leaders stir up drama and speak rudely behind their own employees backs. And for some reason it's tolerated. What you allow is what will continue. The morale issues are ignored, and the 3.2 Glassdoor star rating is generous. My experience mirrors what others have called out: toxic culture, leadership favoritism, and inflated leadership titles for those leaders who don't seem to have a true understanding of the business or market.

Explore other reviews about TraceLink

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

CEO is visionary Positive work environment

Cons

Very slow growth or no growth

2.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

* Free lunch in the office. * Good tech solving real problems and improving the safety of the pharma supply chain. * Smart contributor and manager-level employees.

Cons

* CEO and COO don't trust the people they hire and micromanage often. When something fails, you get blamed despite an executive taking a major role in shifting it from your vision to the current state. * Penny pinching and outsourcing constantly without considering the downstream consequences. Example: Cutting an experienced contractor to use a cheap foreign freelancer from an online marketplace, resulting in deliverable delays that affect board presentations. * General poor treatment of talent. Horror stories like pressuring people to finish work over the holidays for SKO, when in reality they were being laid off. Layoffs happen annually. An incredible amount of hiring from the outside instead of promoting within too. * Terrible RTO push. Went from attributing growth during COVID to how good we were at WFH to completely eliminating remote work opportunities and mandating 5 days in office.

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