It’s all true that it’s this bad here - Software Engineer Track Employee Review

1.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO was nice, but that turned out to be a lie. Now they’re pulling back on it.

Cons

Every previous review on Glassdoor about the awful leadership here is true. We are now to the point of laughing behind the scenes as our CEO skips along with no plan, no ability to lead, and no sense of how to right the ship. Morale is down, people have given up on TNS, and when we look to the “leader” of the company we see someone who is so utterly clueless that we are convinced he doesn’t care about us and must just have an amazing pay package.

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Track Response
11mo
Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience at TNS has been frustrating, and we take feedback seriously. We’d welcome more specifics on your concerns and ideas for improvement. You can always connect with any manager, HR, or our CEO directly. We also provide an anonymous feedback form, quarterly employee net promoter score (eNPS) surveys, and an annual engagement survey. Much of the feedback we’ve received through these channels has been constructive and positive, which feels inconsistent with what’s shared here. That said, we know there’s always room to improve, and we encourage ongoing dialogue. We also want to clarify a couple of things for accuracy: our flexible PTO plan has not changed. We value work–life balance and, with this in mind, continue to offer a Flexible Time Off policy. We understand that not everyone’s experience is the same, but we remain committed to doing right by our team and continuously improving.

Explore other reviews about Track

5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have worked at TravelNet Solutions for several years and have seen the company evolve through leadership changes, product updates, process shifts, and some growing pains along the way. While not every transition has been perfect, what stands out is the consistent effort to improve, listen, and move forward. This is a company that genuinely cares about its clients and its people. The hospitality industry is complex and fast paced, and TNS operates in a space that requires constant innovation. Change is part of that. What I appreciate is that leadership continues to refine systems, clarify roles, and invest in product enhancements rather than staying stagnant. Pros: • Strong client focus and commitment to long term partnerships • Opportunities to take ownership and grow professionally • Smart, hardworking teammates who care about results • Leadership that is open to feedback and evolving processes • Real investment in product development and industry presence

Cons

Cons: • Growth and restructuring can create temporary ambiguity • Communication during change can sometimes lag behind execution • The pace is fast, which is not for everyone

2
5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t know why there are so many negative reviews but I will share that this company is on a very positive trajectory and we are growing. We have a great CEO who is transparent and honest with employees and an ELT that is always looking to improve operations for the better. The departments and teams behind the software are some of the best in the business and there is a genuine feeling amongst everyone that we are headed towards an exciting future. There is a lot to love with this company, including the opportunities for growth, open door approach with management and valuable monthly company meetings. I am excited to be a part of the trajectory of this company.

Cons

Continue improving on employee benefits

3
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