Not worth the headache - Anonymous employee Tractor Supply Employee Review

3.0
May 2, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and coworkers who will help you if you need. Their system is easy to use and pretty current. The online orders system is also pretty easy to use.

Cons

Where to begin... only having 3 registers and being constantly busy doesn't help the consistently long line that remains the stores number one complaint. As for the workload, you're expected to do more than you're able to do because the store is always understaffed. You'll have to take care of the online orders (pick and give to customers), answer the always ringing phones, load up in the front, load up in the side lot which you can be stuck doing for hours, run the register, stock product all day and if you're closing, zone the entire store, sweep the whole store, clean the bathrooms and take out all the trashes. You'll need keys and a scanner to help the customers, the only problem is management doesn't trust you enough with them so they must sign them in and out with you at all times. Speaking of management they have no accountability. You'll be written up for calling in no matter what the excuse, but they have no problems coming in 3 hours late, leaving 5 hours early or just taking personal days off. They say they appreciate everything you do, but like most retailers, you're just a replaceable cog in the machine. Also expect to have stuff done in an unrealistic timely manner or you will be confronted about it.

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1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You can count on getting biweekly paychecks.

Cons

Words do not exist to adequately describe just how dysfunctional the FAST organization has become. The problem isn’t the people—it’s the structure. Every level of FAST is treated as second-class by Operations, but the hourly FTMs bear the brunt of it. They’re expected to execute impossible workloads while navigating resistance, conflicting priorities, and a complete lack of operational ownership. FAST leadership regularly talks about holding stores and Operations accountable. Yet the moment accountability creates friction or invites criticism, they retreat instead of standing behind their teams. The result is predictable: the people doing the work lose confidence that anyone above them will support them when it matters most. A department cannot succeed when it has responsibility without authority, accountability without support, and expectations without organizational commitment. That’s the reality of FAST today. It’s not just disappointing—it’s unsustainable.

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