If you are African American don't waste your time filling out the application - Senior Customer Service Representative Trane Technologies Employee Review

1.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

I learned some additional software tools. Compensation wasn't bad although the hiring manager low balled me. 401K is a good match.

Cons

They have no clue how to train. I was placed on a Process Improvement Plan within 30 days! NOT TRAINING! An improvement plan! There was no learning curve,margin for error, opportunity to learn my job. This is a "Good old boy" environment that has no interest in change or operating in 2023! The office space has even stood still in 1983! This was the worst experience of my life so I quit for the sake of my mental well-being.

Explore other reviews about Trane Technologies

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity and room for growth

Cons

Always changing processes and management trying to implement new things.

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Trane Technologies Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear that your experience and outlook for career growth with us is strong. We also recognize that evolving and inconsistent processes can create challenges, and we appreciate your perspective. As we continue adapting to change, we remain focused on building more consistent, standardized processes that better support our teams and strengthen the future.
3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

This company pays reasonably well. I see a lot of potential for Life Science Solutions once it has established a presence in the industry.

Cons

Medical benefits result in high annual out-of-pocket costs. Life Science Solutions hires management with business acumen rather than industry knowledge, which doesn't translate well in a new industry.

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