Work-from-home option overshadowed by low pay and toxicity - Customer Service Representative TransUnion Employee Review

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home. Provide quality equipment.

Cons

Low salaries for the amount of work that is expected from individuals. Toxic team leaders. Toxic work environment. Long hours of work with a 30min lunch and 2 15 minute breaks scheduled at their own time.

Explore other reviews about TransUnion

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and general flexibility.

Cons

Too much brain drain the cost cutting.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

FTO but depending on manager, they may try to limit you.

Cons

Poor management in compliance and privacy teams.

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