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Transamerica

Part of Aegon

Is this your company?

Wasted ten years of my life - Lead Customer Service Representative Transamerica Employee Review

1.0
Apr 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is ok, but sad to think that I spend so much time there to only consider it a pay check. Glad I get to work from home, so I don't have to walk through a "cemetary" every day.

Cons

Where to start? There is no future career here. Any entry level position is expendable, I have seen several good people leave both voluntarily and involuntarily. The upper management doesn't serve anybody: Customers continuously complain about underachieving products. The belt is tightened until it cuts off circularion, yes they push and push their employees until there is no life yet. Anyone that pays attention to their stock will know the ship is sinking.

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Transamerica Response
9y
First, let me thank you for everything you do for the company. It sounds like you have been here for some time and experienced a great deal of change. We always appreciate feedback, even if the feedback isn't especially positive. As we have communicated, we're on a path to create a more responsive, efficient organization to better serve our customers and their broad financial needs. Supporting our employees and ensuring that they have the resources and tools they need to be successful continues to be our top priority. At the same time, we want employees to feel appreciated and recognized for their many important contributions. We always welcome suggestions for how we can celebrate the contributions and successes of our employees in new ways. We wish you all the best in your future endeavors .

Explore other reviews about Transamerica

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a producer, there is unlimited income potential.

Cons

People have to see a need to sit down and talk with you, which can sometimes be discouraging.

1.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It all depends on the are you work in the company, but you can get a really supportive manager.

Cons

1. They give you a job description and then add responsibilities without pay. Especially when it comes to phones. Been in 2 departments and they both promised minimal phone calls in the positions and then continued to force the teams to take overflow calls. 2. They don’t reign in the micromanagers.

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