Work from home policy and tech support is pretty good.
Cons
Low pay, long working hours. Once had a manager who called me at 10pm, multiple times.
Change your job responsibility without asking first, usually happens after reorganization, which happens a lot.
great account management team. Great bosses. pension. decent benefits. managers allow flexibility.
Cons
the account managers are the only ones held accountable. other departments don't answer emails for weeks, don't do their jobs and no one in upper management cares. directly effects account managers so you get yelled at by clients and brokers a lot. don't get paid enough to do the job of the account manager and take on the other departments work.
