employer cover photo
employer logo
employer logo

Transamerica

Part of Aegon

Is this your company?

Current Employee - Senior Customer Service Representative Transamerica Employee Review

4.0
Nov 29, 2022
Recommend
CEO approval
Business Outlook

Pros

A lot of support within the contact center, the company is making more work from home opportunities, increased the PTO a month for new employees to 13 hours a month.

Cons

The pay could be more

Explore other reviews about Transamerica

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a producer, there is unlimited income potential.

Cons

People have to see a need to sit down and talk with you, which can sometimes be discouraging.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great account management team. Great bosses. pension. decent benefits. managers allow flexibility.

Cons

the account managers are the only ones held accountable. other departments don't answer emails for weeks, don't do their jobs and no one in upper management cares. directly effects account managers so you get yelled at by clients and brokers a lot. don't get paid enough to do the job of the account manager and take on the other departments work.

1
See reviews by: Helpful|Rating|Date|All