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Transamerica

Part of Aegon

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Good benefits & decent pay - Customer Service Representative Transamerica Employee Review

4.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits offered are nothing to complain about. They offer 401k with match, employee stock plan, paid maternity leave and others. Pay was decent for the work and they take pride in their training.

Cons

Many lower level positions are subject to potential outsourcing and this could be layoffs or moving to a position you didnt apply for. Overtime could only be worked with manager approval and training, while good, is 4-6 weeks long. Many open internal positions but hard to

Explore other reviews about Transamerica

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- PTO - Benefits - Work Environment - Pay

Cons

- Org changes are frequent

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great account management team. Great bosses. pension. decent benefits. managers allow flexibility.

Cons

the account managers are the only ones held accountable. other departments don't answer emails for weeks, don't do their jobs and no one in upper management cares. directly effects account managers so you get yelled at by clients and brokers a lot. don't get paid enough to do the job of the account manager and take on the other departments work.

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