Not a Great Place - Anonymous employee Transfinder Employee Review

1.0
Jun 1, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only Pro I can think of is that they pair fairly well for the area. They do take advantage of people salary wise who do not know how to advocate for themselves to the tune of 10s of thousands of dollars.

Cons

I took my posting at Transfinder expecting it to be a good opportunity and I was pleased during the interview process. What I wound up with was so so so much worse. Nearly every one of my set expectations in interview process never really came to fruition. I definitely felt like the wool was pulled over my eyes. As for the day to day - It is filled with micromanagement depending on your management, a ton of useless meetings, and countless times you are left scratching your head with confusion and aggravation. The three pillars of the company CEO, COO, and Director of development are constantly at odds with eachother which confuses everyone daily. Generally your time is wasted here - you are lucky if people show up to your meetings on time. To elaborate even with a 5-10 minute grace period you might be waiting another 30 minutes just to leave the meeting for it to be started 10 minutes later which you are then expected to join. You then will be late for the rest of your day. If this was not common I would mention it but it was nearly 90 percent of time. You will constantly end your day feeling like you wasted time and your time was disrespected. There is a sever lack of communication but you are still expected to get your work done. Be prepared to stab in the dark a lot but also be prepared that you will nearly always be wrong and have to redo work. For those familiar with the software industry have probably heard the terminology of "founderitis". Transfinder may be a 25 year old company but the CEO has to be involved in everything which slows down everything. The CEO is a really cool guy who is definitely admirable but struggles to let go of his hold over nearly all facets of Transfinder. Why hire people then? Time off policies are antiquated and you dont get much. ---------------------------------------------------- As for the software - The software can do some cool things but over all it is very clunky, repetitive, and just not really fun to work with. Often times new things put in the software overlap and cause issues elsewhere for clients and just is not growing with the times the way it needs to. In a mature company you should have a clear roadmap and direction which is not the case. Decisions are most often times last minute, confused, and not clearly outlined which provides for a terrible working environment. I in good faith would not recommend working here unless you really need a job. If you are just starting out I would suggest that you try to find other opportunities as anything past basics here will potentially lead you to failure at other positions in the future.

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Transfinder Response
3y
Thank you for your feedback. I would be happy to speak with you directly. Please feel free to call me 518-723-8400. Joe Messia COO

Explore other reviews about Transfinder

5.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company nice people to work with

Cons

No cons, good company woohoo

avatar
Transfinder Response
1y
Thank you for the feedback. Joe Messia COO
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is genuine and meaningful. Helping schools and public safety communities is real work that matters. Many employees at the staff level are talented, collaborative, and committed. Some managers are genuinely good leaders who care about their teams

Cons

Senior leadership and management are frequently not aligned on company direction, priorities, or expectations. This creates confusion, shifting goals, and a work environment where doing your job well is harder than it needs to be. Compensation is notably below market for the industry and role types. The mission drives loyalty and the company relies on that loyalty to retain people it could not otherwise keep at the compensation it offers. That dynamic is real and worth understanding before you accept an offer. In my experience the HR function operated primarily in the interest of the company rather than employees. In my experience concerns raised through HR were not handled with genuine neutrality. Employees who push back or raise legitimate issues found the process worked against them not for them. In my observation strong managers and contributors were often overlooked while certain leaders with poor judgment remained in place. This appeared to be a consistent pattern during my time there. The culture has a cult-like quality driven by belief in the mission. That is not inherently bad but it creates an environment where serious organizational problems get minimized or ignored because people want to believe in what the company is doing. Taken together these issues created a work environment that was genuinely difficult to sustain long term.

avatar
Transfinder Response
1mo
Thank you for your feedback. You are welcome to call me to discuss in more detail. You can call me directly at 518-723-8400 Joe Messia COO
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