Do not work here, You will regret it - Customer Service Representative Transworld Systems Employee Review

The micromanagement at TSI was insane. Just awful. Calls are back to back, plus mandatory OT. Instead of paying OT, they will just give you a longer lunch break the next day. You can't use the bathroom outside your break and if you do they will doc your next break. One sup was low key racist and would not approve a customer payment to restore services just because they was short of a couple of dollars. Higher ups are terrible, HR is a joke too. Virtual playground for hostile environment. Don't even apply if you are desperate for a job. Keep scrolling until you find something better. You're better off working in fast food.