many reasons why Transworld is awful - Anonymous employee Transworld Systems Employee Review

First I think senior management woke up one day and said we need more power, so let's fire all the vice presidents and managers that disagree with us. They kept only the "Yes" managers. They got rid of some of the best, supposedly due to budget cuts, but I don't think so. They got rid of them because those people would stand up for what was right. They gave all of these managers one day notice to clear out. Can you imagine? A few of these men worked for this company for over 20 years. How did they get paid for their time? They were given the boot. Where is the job security? On a conference call we were told, all work at home collectors could not take their own payments. Instead we have to place them on hold and transfer the debtor to Manila, Philippines. He claims it will be a good thing and he expects fewer errors with the Manila workers than our 'on-shore collectors'! Translation: Philippine workers will do a better job than Americans according to Transworld senior management. The new right hand man, sure agreed, but what's new. Good way to sell giving our jobs to Philippines. Just another company giving our jobs overseas! On the last conference call, we were told we should be happy they are hiring 200 more Manila employees. This company gives us scripts for everything! If we dare to mess up, even just a little bit they write us up for it. We are told what to say, how to say, and when to say it. That is right; they try to control everything we do. This company is always threatening their employees. If management is not doing it, they have Human Resources ready to step in.