LOOKING FOR ANOTHER JOB ASAP - Customer Care Agent Transworld Systems Employee Review

From the managers to the local agents out in the field, this company is so poorly trained and unprepared. My assignment was with American Water and they are terrible. Agents won’t show to appointments leaving random innocent people without water and damage people property while delaying repairs months in end. And the TSI managers are rude and selfish. If you have issues with equipment they too will take an overnight shipping process and turn it into a 2-3 week process.. I can go on and on but I won’t. I’m very disappointed. Oh and don’t expect a raise.. ever.. they don’t care abut their employees.