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Transworld Systems

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Office politics - Collections Specialist Transworld Systems Employee Review

3.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The job itself is very easy Wear business casual clothing Other agents can become friends

Cons

High turnover in team leads & supervisors. Play favorites that determine where on the phones they stick you. Not by your ability. This affects bonuses. You get graded monthly but they almost never give you a copy of the report card so you have to just trust they give you the correct bonus. You never get a raise. Ever. Starbucks hires in at over a $1 more an hour and we are trusted with sensitive information. But the ppl who made your coffee on the way to the office make more money than you do.

Explore other reviews about Transworld Systems

5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

This is one of the better call center jobs that I've had

Cons

No raises even after additional training

1
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck – It’s usually consistent hourly pay, so it helps with bills even if the job itself isn’t enjoyable

Cons

Pay and raises are disappointing. The starting pay is okay for quick work, but raises are minimal and not guaranteed to match your effort or performance. There isn’t much room for real income growth, so it can feel like you’re stuck at the same rate.

2
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