3.0
Jul 30, 2024
Current employee
Recommend
CEO approval
Business Outlook
Pros
The job itself is very easy Wear business casual clothing Other agents can become friends
Cons
High turnover in team leads & supervisors. Play favorites that determine where on the phones they stick you. Not by your ability. This affects bonuses. You get graded monthly but they almost never give you a copy of the report card so you have to just trust they give you the correct bonus. You never get a raise. Ever. Starbucks hires in at over a $1 more an hour and we are trusted with sensitive information. But the ppl who made your coffee on the way to the office make more money than you do.