HORRIBLE - Avoid like the plague! - Service Delivery Trapp Corp Employee Review

1.0
Oct 18, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits were pretty good Company wide internal events and lots of free food Clean location

Cons

Fake people Unhelpful peers Disorganized Incompetent management Too many managers, not enough workers Redundant roles Blanket discipline Favoritism Frequent and nonsensical policy changes Poor communication Dishonest to customers Lack of access necessary for the position Spying Reactive instead of proactive Dishonest Unclear procedures Poor communication Scapegoating tactics

Explore other reviews about Trapp Corp

5.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Great schedules, great training, caring managers that listen to suggestions and care about making you better. Coworkers are friendly. Very family like atmosphere. Training is excellent. I went from green to experienced in no time. They love working with inexperienced candidates and making them better and efficient at being an analyst.

Cons

Pay raises are slow. Pay is lower than average.

avatar
Trapp Corp Response
1y
Thank you for sharing your thoughts. It’s great to know that you’ve had a positive experience with our training and leadership support. We’re committed to promoting growth at all levels, helping employees, whether new to the field or experienced, build their skills and advance in their careers. We also appreciate your feedback on compensation. We understand its importance and continue to explore ways to improve. While our market research shows we are aligned with industry standards, your insights are valuable as we work to enhance the overall experience for our teams.
1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

They'll hire you with no experience so I suppose that's a plus if you're looking to get in to the field

Cons

Pay is absurdly low. They have lost good people because of it and still done nothing to improve it. The SOC is suffering from extreme alert fatigue because alerts don't get tuned and analysts are drowning in false positives with no work actually being done to combat it. Instead time is being dedicated to marketable features that serve no actual purpose and provide no benefit to customers.

4
avatar
Trapp Corp Response
1y
Thank you for taking the time to provide your feedback. After evaluating our compensation in comparison to other employers in the area as well as in our industry, we find that, while not above average our compensation is fair.
See reviews by: Helpful|Rating|Date|All