4.0
Dec 13, 2013
Former employee, more than 3 years
Duluth, GA
Recommend
CEO approval
Business Outlook
Pros
The team of associates is excellent. There is a high emphasis on building rapport between associates and rewarding employees in non-monetary ways for good work. Goals are clear and achievable. Hard work is both recognized and rewarded.
Cons
It is difficult to move to opportunities in other areas of business. Working in operations, the front line between the business and the customer, was difficult, and it frequently felt like operations staff/agents were pigeonholed in those roles.