Positive environment but hard to advance one's career - Sales Consultant Travelers Employee Review

4.0
Nov 13, 2011
Recommend
CEO approval
Business Outlook

Pros

4 weeks paid vacation, affordable great benefits, positive work environment.

Cons

Hard to advance to other careers within Travelers. Micro managed on how time is used. Always have to watch what is said and done because big brother is watching every move made. In the sales department, it seems that calls are routed to select individuals, while the majority receive really bad calls with less opportunity to sell and bonus. Also different tiers where top performers receive more calls than others. The playing field is not the same for all which is wrong from an ethical standpoint and decreases morale for many of the sales rep's.

Explore other reviews about Travelers

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing and hybrid schedule is great

Cons

Pay is on the lower side. A little boring at times

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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