Very political, but great place to work if you just want a paycheck and good benefits - Anonymous employee Travelers Employee Review

4.0
Jan 24, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Several opportunities for professional growth. Great benefits. Company is financially secure.

Cons

The opportunities for professional growth are in lieu of advancement opportunities. Over the past several years, a lot of the immediate advancement opportunities for front line employees have been eliminated. Management is asked to engage employees and seek honest feedback. However, the feedback is often filtered/buffered before it is received by executive management. I actually had a front line employee tell me that "it is nice that they make an effort to come out on the floor and ask for feedback and I tell them how things could be done better, but I know it is going no where. We have been telling them the same thing for years. I am just going along with the game." Mid-level and senior management are too focused on being "yes" men/women and want to appear supportive and positive of initiatives regardless of whether or not they make sense. Although the company itself is financially secure, front line and middle management are very insecure about whether or not their jobs will be outsourced or eliminated. To truly be happy working there, you should stay focused on just doing your job and stay out of the politics.

Explore other reviews about Travelers

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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