Travelers isn't a leader in the industry....they are followers and are making the same mistakes other companies have mad - Liability Claims Adjuster Travelers Employee Review

2.0
Feb 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent salary but the benefits are lacking, especially the health insurance choices.

Cons

Communication lacking from upper management, the lack of training and the fact that everyone was hired from somewhere else and every company does thing differently. Upper management is incompetent and makes spur of the moment decisions without looking at the long term consequences.

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5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and fantastic office facilities. Culture is patient and invested in the future of the business as compared to focusing all efforts on immediate financial gains. Great learning opportunities and designated career development sessions are set with senior management. Fantastic healthcare and high 401K match.

Cons

Having to pay for parking is a bit lame, ~$50 per month but varies depending on salary.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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