Not the greatest place to work - Anonymous employee Travelers Employee Review

1.0
May 11, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The offices are well located. - Staff are well trained and training courses are paid for (this is pretty much the only thing that is) - 5pm finish

Cons

- Incredibly tight fisted as far as entertaining staff is concerned. It's really quite shocking that a company based in the city doesn't provide more than 1 free drink at a Christmas party. Despite campaigns to change this I knew numerous people who left over this. Apparently this was done to keep things in line with the US offices but this is just ridiculous - Similar attitude regarding bonuses in the department I was working in at least. Very few staff got any, and it was mostly reserved for management. - A need to always have a member of staff not scoring highly enough in appraisals so that it looked like management were doing there jobs properly. This just bred favouritism and bullying within our department. - Nepotism. In the time I was there 2 children of directors were hired and 1 of an ex director (who was treated more favourably than others). They list nepotism as being against company policy but for some reason this gets ignored, despite what sticklers for rules they can be with junior employees.

Explore other reviews about Travelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Timely communication from Talend acqisition team. Scheduling the interviews with detailed information was very helpful. The interviewers were warm and supportive which made the technical and behavioral interviews feel comfortable to answer. Great company culture and familiar faces made a full time return after 10 years as consultant is very exciting.

Cons

Room for improvement regarding response time after each interview rounds.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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