Travelers London - Anonymous employee Travelers Employee Review

3.0
Oct 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people in the office were easy to get along with and down to earth. I got along well with all of my colleagues. The environment is diverse and encouraging.

Cons

There was a significant red tape to make any changes. Most of the software and procedures were outdated and cumbersome to use. They would benefit from more automated methods and procedures. I felt they were not as forward thinking as other companies in the insurance market.

Explore other reviews about Travelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Timely communication from Talend acqisition team. Scheduling the interviews with detailed information was very helpful. The interviewers were warm and supportive which made the technical and behavioral interviews feel comfortable to answer. Great company culture and familiar faces made a full time return after 10 years as consultant is very exciting.

Cons

Room for improvement regarding response time after each interview rounds.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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