Outside Claims Adjuster - Outside Claims Adjuster Travelers Employee Review

1.0
Feb 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Employee health benefits are good.

Cons

If you divide the pay by how many hours you must work to stay off the 'lists', you're lucky to be making minimum wage. Upper management aka 2VPs and up are only concerned with numbers/metrics. If ever you tell them no to extra duties or getting deployed, they will stop at nothing to make your life miserable until you quit. Doesn't matter if you have young kids, if it is your month to deploy (and it's mandatory that you sign up once a quarter to deploy), you will only get 24 hour notice to be wherever they need you to deploy to for 2 weeks minimum. Also, if you are signed up for a particular month and it is the last day of the month, you are still deployable. So instead of being deployable 4 months out of the year, it's actually 8 months which makes vacations very challenging.

Explore other reviews about Travelers

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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