Not a very welcoming culture to people not from the area - Actuarial Assistant Travelers Employee Review

2.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Lots of vacation time, opportunities to work remotely, they care very much about the community, relaxed/no dress code (from the CEO "dress to your day"), many employees who are from CT love working in the Hartford office, CEO is very forward thinking and progressive and has made a big effort to improve company culture

Cons

If you're thinking of moving to the Hartford office and you're not from CT, I don't recommend working here. Almost everyone in the Hartford office is from CT and they are not very welcoming to other views or cultures. I've talked to multiple people who have worked in other places across the US and we all had culture shock when we started working for Travelers. It's very much "their way or the highway" and they will purposely make your job miserable and refuse to promote you in hopes that you will leave their team simply because you have a different cultural normal for corporate america.

Explore other reviews about Travelers

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and fantastic office facilities. Culture is patient and invested in the future of the business as compared to focusing all efforts on immediate financial gains. Great learning opportunities and designated career development sessions are set with senior management. Fantastic healthcare and high 401K match.

Cons

Having to pay for parking is a bit lame, ~$50 per month but varies depending on salary.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

See reviews by: Helpful|Rating|Date|All