Pros
Base salary isn't bad and is still competitive with other major insurance companies. Benefits aren't shabby but there is room for improvement with the health insurance they offer.
Cons
It was great starting out over 5 years ago but mid-level management and HR have changed since new people were put into those roles. When the change occurred, the focus became a lot less on development and more so on numbers. In 2019, the bottom began to fall out of the tub when taking on a major national account, causing major growing pains in certain offices. These problems were then exacerbated when Covid-19 became the issue it has, causing everyone to work remotely, which, speaking for an overwhelming majority of personnel, was highly welcomed and productive. With the "Great Resignation" occurring throughout 2021, the CEO of Travelers dropped the ball; not only did the CEO opt to continue remodeling offices to force employees to share desks (amidst Covid-19!!!) when they return, he actually regressed his previous hybrid model of allowing employees to work from home to a shorter amount of days. While other carriers are offering permanent work from home, Travelers will struggle to find good help. This decision has baffled many and has been very detrimental from a morale perspective. With a number of other major carriers offering permanent work from home and the same if not higher salary, it's no question why many employees are jumping ship, and with so many people leaving, it has caused existing personnel to become overwhelmed and stressed to the point they feel compelled to take a leave of absence or quit themselves. Another sticking point is corporate greed. While the CEO has enjoyed massive pay increases from 2014 to 2020 (several million), including an additional big bonus from a record year in 2020, employees have not gotten a cost of living increase at all in over six years, and although they hang their hat on a pension program, that does very little for employees in their 20's and 30's who are trying to raise a family and also juggle exorbitant daycare costs (again work from home is like making a higher salary). While the CEO touts his returning a sizeable chunk of capital to shareholders and he gets to feel his wallet fatten, the front-line employees are getting hammered, and it gets worse with every person who resigns..