Good experience but… - Risk Control Consultant Travelers Employee Review

My long-tenured employment has provided me a rewarding and stable career. I've had many opportunities to take on new challenges, I've also had great leadership (for the most part) throughout my years of service, If you have a willingness to jump in, solve problems, and offer resolutions instead of just stating the issues, the hard work in that behavior is recognized.

Work/Life balance can be a bit tricky to navigate. As someone who works a bit more than the norm, having more remote days would make that easier.

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.