Pros
- Coworkers - Lunch on the House - Stable company - Great guest speakers in Hartford
Cons
- Old fashioned thinking. A lot of “grandfathering” or additional benefits provided to old employees and not newer ones. For example-people who started before an arbitrary date in 2020 can work from home 3 days per week-everyone else only gets 2. Rising inflation, high gas, rising childcare costs effect all of us not just your tenured. The Tampa office is right in the middle of a traffic nightmare, it’s freezing cold, dirty (people come in sick & cough everywhere-there’s never any wipes to sanitize) and the managers barely speak to you and don’t care to know you. Hybrid policy should be consistent for everyone. - Horrible training. You must be self motivated to succeed in this role. There is no corporate training- success depends on who you know, what you previously know, and who will send you job aides. There was one employee there that took many of us new people under her wing. Thank goodness for her but that is not fair to that employee to have to “save” the entire dept. - Lack of recognition & bonuses - was not uncommon to hear from tenured employees they hadn’t had a bonus in years. Yet we had meetings hearing about billions in profits from the CEO…great! - Dept in constant chaos and turnover, causing claims to be recycled around multiple times to those remaining; inconsistency in leadership many got away with not working their claims for months only to leave the company & their work for others. Certain employees get suppressed from new claims by their managers while others drown in claims with no suppression guidelines only depends on what that manager wants to do. - Lots of talk about D&E&I but no real meat with those potatoes. Little to no diversity in senior leadership. Travelers is trying to liberalize but is wholly conservative at it’s core - these efforts are forced & come off as fake & tone deaf. Put your money where your mouth is and hire senior claims leaders that actually look like the demographic that’s on the floor. The diverse talent is out there.