Awful Awful Awful - Senior Experience Specialist Travelers Employee Review

1.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing I can think of.

Cons

My tenure with Traveler's started with lies. The recruiter mislead me to believe the company culture was more lax and I left an awesome startup to come here! Silly me. This place is policed by HR and you can't even sneak away to use the restroom in your own home because there were so many meetings — I was remote. My manager paired me with a contractor and in the first week let me know that I was going to be replacing her. Immediately, it was a tense and awful situation. The contractor took every chance she could to throw a wrench in my way and talk poorly to the manager about me because she knew she was being cut. He acted like I was crazy when I expressed this concern with him. What did the manager think was going to happen? Very toxic. I've been a UX / product design for 7 years and I spent NO TIME working in Figma and ALL my time in meetings and telling people over and over and over what I was doing. This company is meeting happy. They have meetings to talk about past meetings and meetings they plan to have in the future. They also have very lousy perks, if any at all. The HR person I spoke with acted like I was insane because I told her I wasn't used to such a strict corporate culture. If you take any days off for an emergency, there's a potential you could end up owing the company $$$ if you haven't accrued the days and this place is pretty nasty about it. The pay is really poor as well. Not competitive at all. They also play the game of cutting your salary based on your location which is customary now, but they take it to the extreme lows of the range.

Explore other reviews about Travelers

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I love working for Travelers. It has a strong culture built on integrity and collaboration. Leadership is visible, accessible, and genuinely invested in the success of the business and its employees. There are real opportunities to grow your career here — the company promotes from within and supports professional development in meaningful ways. I've seen colleagues advance significantly, and I've had the same opportunity myself. Travelers truly cares about its customers and the value insurance brings. Great team atmosphere and tremendous co-workers. **Cons:** The pace is fast and the workload can be demanding, especially in Claims. This is not a 9-to-5 environment, and candidates should come in knowing that. That said, the expectations are clear and the work is meaningful. **Advice to Management:** Keep doing what you're doing. The culture and leadership here are genuinely differentiated — don't lose that as the company continues to grow.

Cons

I don't consider it a con but some might - the pace is fast and the workload can be challenging, especially in Claims. Company is cutting edge so you should be prepared for change and continuous development to meet the business environment. That said, the expectations are clear and the work is meaningful. If you like to be challenged this is a great place to have a career.

See reviews by: Helpful|Rating|Date|All