Life of an account executive… - Account Executive Travelers Employee Review

4.0
Aug 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Travelers is definitely top in the industry for development and growth and no doubt one of the best places for an early underwriter career. They also baby you a LOT. I could probably not do anything for the next 5 years and they wouldnt care lol. Your experience also varies wildly by your LOB and manager. Travelers also has superior CRM and underwriting systems and now salesforce. Upper management is all filled with highly knowledgeable people and I’m happy I was able to learn from them.

Cons

Everyone is very friendly here but it feels like a high school. If I have to hear the word “collaboration” one more time…. This might be for some people but it wasn’t for me. Also why enforce being in the office 3x for? Anyway… be prepared to hear how lucky you are to work at travelers for the rest of your time here. From an underwriting standpoint, referrals can become tedious and don’t even get me started on quarterly file audits. Toooo much stress on new business numbers and agency calls rather than how your entire book looks. Also, what is the point of spending so much on salesforce when NO ONE is going to use it or finds it useful? This company definitely rewards loyalty over anything else. It doesn't matter how well you did this year or last year. Are you going to be here for the next 10 years? All in all, travelers was a good experience. I learned a lot. Maybe I'll apply back for an RUO position in the future so I can decline everything that comes my way. Btw I heard they started checking badge swipes. We stan a company who micro manages employees…..... not

Explore other reviews about Travelers

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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