Decent Experience - Auto Claims Adjuster Trainee Travelers Employee Review

4.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great staff Good benefits for the most part Travelers will pay to send you away for training

Cons

Caseload was extremely unmanageable to the point where taking off would just mean extra work once you returned Claims system was outdated Burnout was real and consistent Training wasn't as precise after Claim Uni. The company expected you to understand new workflows or additions to your job after a quick 30 min meeting filled with slides. A lot of employees felt lost.

Explore other reviews about Travelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Timely communication from Talend acqisition team. Scheduling the interviews with detailed information was very helpful. The interviewers were warm and supportive which made the technical and behavioral interviews feel comfortable to answer. Great company culture and familiar faces made a full time return after 10 years as consultant is very exciting.

Cons

Room for improvement regarding response time after each interview rounds.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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