Fun Fun Fun - Customer Service Travelocity Employee Review

4.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Very understanding and friendly environment to work in

Cons

Not many, the work is kinda repetitive, customers of travelocity can get very pissed off

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Travelocity Response
9y
We appreciate the feedback. You understand firsthand the challenges that travelers can face as they explore the world (fortunately rare, but critical when they occur) - and that's why we recently implemented our "Customer 1st Guarantee" team - a dedicated service team that is a rapid response unit for those customers who have issues while in-trip. With this, we hope to turn those customers you describe into lifelong Travelocity champions!

Explore other reviews about Travelocity

5.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Worked with a team of positive minded individuals and every tasks seems was easy with teamwork

Cons

late working hours and endless meetings

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